Samsung Galaxy S10e proximity sensor not working in application 3CX Phone

[merk3cx]

Device Info
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Phone Model: Samsung Galaxy S10e
Firmware Version: Android 9 (G970FXXU3ASIG)
App Version: 16.1.0.41

Additional details
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Handset: [Phone|Heatphone with MIC|BT]
Contacts: Google
Connection: WiFi and 4G
Server Information: 3CX Server installation on Cloud, public IP
Server OS: Linux
Server version: 16.0.3.676 update 3

Today I purchased this phone, and found that the proximity sensor does not work in the 3CX Phone application. The screen remains on even when you bring the phone to your face during a call. But this sensor works great with regular GSM calls.

 

[3C Technology]

I can confirm the same behavior with my S10e.

Samsung galaxy S10e (SM-G970F)
Software version Android 9 (G970FXXU3ASIE)
3cx App Version 16.2.0.30 and also on the earlier beta builds

 

[NickD_3CX]

Hi guys,

Indeed there is this issue with the Samsung S10 in the current version of the 3CX App, but we will try and fix it for the next release.

 

[merk3cx]

when is the next release planned?

 

[NickD_3CX]

We are currently working on a Beta, so hopefully within the next few weeks. Unfortunately I cannot be more specific than that right now.