Samsung S-Series missing Car/Bluetooth support option

[pmclachlan]

I just rolled out softphones to our staff and am experiencing bluetooth issues with Samsung S9/S10 phones, calls are dropped, sporadic 1 way communication. Also, non-bluetooth related, incoming GSM Calls are extremely distracting because they ring through the earpiece. The Car/Bluetooth setting really helps these issues on our Kyocera phones, but that option is missing from the Samsungs.

Unfortunately the people on Samsung devices are our executives, and this is not making me look good on my 3CX decision. I'm hoping there's some things I can do to help.

Thanks,
Phil