Scheduled Backup Option Missing

[mr_synapse]

On one of my 3CX hosted instances I don't see the "Schedule Backup" option. It's missing. I thought I remembered seeing it before I configured an SFTP target in the "System > Storage" section, but who knows. Any ideas why this option is gone?

 

[Charles_3CX]

The scheduled backup option is found under the System > Storage section.

 

[mr_synapse]

I am aware of that option, but it looks like that only control scheduled configuration backups, right? Is this below option different, or does it do the same thing?

I guess what I am looking for is where to adjust the frequency and retention for SFTP backups. From what I can tell, perhaps this is not an option and the only option is to adjust the "Auto-archive older than" field? Is that right?

 

[Charles_3CX]

The schedule is for when the backup will be run, and since it's archived to an SFTP, the backup will be archived there once it is completed.

 

[mr_synapse]

I understand that, but that does not answer my question:

I guess what I am looking for is where to adjust the frequency and retention for SFTP backups that are not configuration backups (chat, fax, recordings, voicemails). From what I can tell, perhaps this is not an option and the only option is to adjust the "Auto-archive older than" field? Is that right?

 

[K_SAK]

Hi,

I think you have the gist of it.

Summary

1. Backup Frequency and Retention Settings:- For SFTP backups in 3CX, you can schedule backups to occur "Hourly", "Daily", or "Weekly". You can also set a backup rotation, which determines the number of backups to keep before overwriting the oldest one.- The "Auto-archive older than" field is used for managing the retention of recordings, voicemails, and other non-configuration data. This setting allows you to specify the number of days after which these items should be archived.

2. Limitations for Non-Configuration Backups:- The frequency and retention settings specifically for non-configuration backups like chat, fax, recordings, and voicemails are not as flexible as those for configuration backups. The primary method for managing these is through the "Auto-archive older than" setting.In summary, while you can schedule the frequency of backups and set retention policies for configuration backups, non-configuration backups rely on the "Auto-archive older than" setting for retention management.

Even more summary - Anything that's "Archive" doesn't get rotation - if you need to delete old items of those types you should use other means - OS scheduled tasks for example.