Scheduled Reports

[GH-JD]

Hi,

I had a post on here a month or so ago, but have only got round to looking at the issue now.

Pretty much our scheduled reports run but no data is displayed in them and they run a day early.

I took the advice from @ChrisC_3CX to try deleting the reports and then re-creating them, after that, they worked for a few days, but then returned to not displaying anything in them and running a day early.

We do have the "System Clock Synchronized" would this make a difference?

Phone System Info below.

• 3CX Version, Enterprise Annual 18.0 (Build 314)
• Server OS, Debian 10
• Is the 3CX Server Hosted and where? Azure
• IP Phone Make/Model/Firmware version, Yealink, T48S/T46S, 66.86.0.5
• Provisioning Method: SBC
• Trunk Provider or VoIP Gateway Make/Model, Gamma
• Has the Firewall Checker passed: YES
• Are custom Phone Templates being used: NO

 

[ChrisC_3CX]

Pretty much our scheduled reports run but no data is displayed in them and they run a day early.

Your previous description was that the reports ran and showed the correct data but then ran again and showed empty only the second time, so has this behavior now changed?

Also, if you run a Report manually, lets say for last week, is all the data there?