Shared Parking not working

[rayt]

Hi all,

On my test system (v20 u5 b384, hosted at 3CX) I've set up BLF keys on a Yealink T46S with SP0, SP1, etc. They appear "green" on the T46S and Windows app, but on the Web app they are grey.

With an (answered) incoming call, I can't seem to transfer to any SP slots. I've tried just pressing the BLF key and also pressing the transfer key, then the BLF key on all 3 devices (phone, web app & Win app) but nothing happens (ie. the call isn't parked).

If I just press the BLF key without a current call, the T46S says "temporarily unavailable". What am I doing wrong here? (maybe just having a "brain dead" day )

Thanks in advance.

 

[SteveITS]

Are notifications enabled in the browser? (if the bell is visible in the upper left, click it)

A SP BLF should be green on all devices if not in use. In v18 I think you could park yourself but that doesn't work in v20.

Just pressing the BLF should park the call.