Sharing Call queues between bridged systems

[Colin911]

Hello, I have setup a sort of hybrid Local/remote setup with a local system and a cloud system. I have bridged the two of them.
I'm now looking for a way to have agents from a bridged remote system be included in a call queue from the local system. However, when "adding agents" on the local system, I can't find the remote system users....
I have set up the "presence" to get all the users from each system on the bridge...

Is this possible?

 

[YiannisH_3CX]

Hi @Colin911

I am afraid that is not possible. You can only add agents from the same system to a Queue.

 

[Colin911]

Maybe I can make a dummy extension to forward all calls to an extension on a remote system?

 

[YiannisH_3CX]

Yes you could try that.