Solved Show RingGroup / Call Queue Names in 3cx MobileClient

[Christian.Hamel]

Hi,

is it possible to do the same like in the web-client to show the Name of the ringgroup or Call-Queue name when someone is calling?
Actually, when the call is showed in the smartphone app only the callers-name is showed, but no additional information like mentioned above.

It seems to be nice to see also (like in the Webclient) from where the call is coming when it isn't a direct call

 

[DimitrisL_3CX]

Hello @Christian.Hamel

Can you please let us know if you navigate to Admin > System > Phonebook > Options, what option do you have on "Add Group, Queue or DID/DDI Names to Caller ID"?

If you select "Prepend Name" and then make a test call do you see the Queue/Ring Group name on the Mobile 3CX Client?

 

[Christian.Hamel]

Yes it was prepend...
but number is taken from the iphone's phonebook / addresslist after removing phone number from contact i was able to see "number"+"Group Queue DID Names / Numbers"