SIP Failed Connection

[Frank TTNet]

I have created a trunk with Auth ID as 10001 and its outbound rule. But when an outbound call is made to the AUth ID that shows is 10002. But i have no trunk having Auth ID as 10002. So I do not know where the system is taking that from. Can someone please help me?

 

[K_SAK]

Hi,

That would be the ID you use to register with the trunk provider, rather than the local trunk ID, which could be 10002 if there is any other Voice & Chat option set up (or was there before.)