I have setup two extensions.
Provisioned 2 phones, both exactly the same model, brand new.
Phone Models: Fanvil X3s Pro
The first extension works. Phone provisions fine.
When we provision the second phone, it says SIP Register Failed.
I checked all settings.
Then I added a second phone to the same extension that worked for the first phone.
Same issue; Sip register failed.
I added IP to allow list, same issue
The funny thing is, after a few days, I reset both phones, then I used the second phone first (the one that was showing SIP register failed upon auto provision) and that worked. It provisioned fine. Then I tried to provision the other one (the one that was working previously) then i got the error on there.
So it seems that I cant register two phones, for some reason. any thoughts?
Activity log:
Provisioned 2 phones, both exactly the same model, brand new.
Phone Models: Fanvil X3s Pro
The first extension works. Phone provisions fine.
When we provision the second phone, it says SIP Register Failed.
I checked all settings.
Then I added a second phone to the same extension that worked for the first phone.
Same issue; Sip register failed.
I added IP to allow list, same issue
The funny thing is, after a few days, I reset both phones, then I used the second phone first (the one that was showing SIP register failed upon auto provision) and that worked. It provisioned fine. Then I tried to provision the other one (the one that was working previously) then i got the error on there.
So it seems that I cant register two phones, for some reason. any thoughts?
Activity log:
Code:
02/15/2022 10:52:06 AM - [CM102001]: Authentication failed for AuthFail Recv Req REGISTER from 103masked0:10436 tid=1ce954a5-7196-4816-93a0-1d10de530615 Call-ID=xpmxemaskedaobpisefxsxsqhhjhgaxpvoofepwryrwlpy:
REGISTER sip:13.2masked52 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.10:10436;branch=z9hG4bmaskede954a5-7196-4816-93a0-1d10de530615;rport=10436;received=103.1masked20
Max-Forwards: 70
Contact: <sip:[email protected]:10436;rinstance=46edmaskeda7c96e42>
To: "443"<sip:[email protected]>
From: "443"<sip:[email protected]>;tag=avdxhsjo
Call-ID: xpmxejmasmaskedobpisefxsxsqhhjhgaxpvoofepwryrwlpy
CSeq: 2 REGISTER
Expires: 3600
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
Proxy-Authorization: Digest username="443",realm="3CXPhoneSystem",nonce="414d5359620b69masked0f24e277553affafe6",response="ea597da57d5c04f05c3maskede8ad1fb",uri="sip:13.24masked52",algorithm=MD5
Supported: 100rel
User-Agent: PolycomVVX-VVX_401-UA5.4.1.18405
Content-Length: 0
; Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
