Solved Skyetel trunk only supporting one DID at a time

[drewt]

16.0.676 lightsail hosted. I have three skyetel DID's that route to my 3cx, and the inbound routes are all set corrrect, but only the number that is listed as the "Main trunk number" in the sip trunk settings gets through, and that field will not take more than one number at a time. Sip trunk has all the DID's listed under the DID's tab in the trunk settings. Has anyone experienced this before?

 

[Evolute IT]

16.0.676 lightsail hosted. I have three skytel DID's that route to my 3cx, and the inbound routes are all set corrrect, but only the number that is listed as the "Main trunk number" in the sip trunk settings gets through, and that field will not take more than one number at a time. Sip trunk has all the DID's listed under the DID's tab in the trunk settings. Has anyone experienced this before?

Have you followed their new 3CX guide? There's specific ways of configuring the DIDs.

 

[drewt]

Ok, I found the problem on my end, unlike vitelity, skyetel requires additional DID's to not be formatted 16093960225, which is how the main trunk number is formatted, additional DID's are configured as *960440 and *960684 in the DID's tab of the the trunk settings. Then you create seperate ib rules for *960440 and *960684 respectively.