Solved SMS function removed ?

[Optimasi]

Hello,

We are running the latest build (18.0 (Build 461)
But all of a sudden the SMS function looks removed.
We had Twilio connected but now it says "Cannot connect to this messaging provider. It is currently inaccessible or may have been removed."
Also when i want to add a new SMS provider the list of supported providers is empty.
Any ideas how this can happen ?

It looks like this only happened on windows installations. On Linux of other customers there is no issue.

Also when i want to click add Facebook on the messaging screen also nothing happens on this installation.

 

[VasilisV_3CX]

Hi @Optimasi,

Can you confirm the edition of the PBX, from the Dashboard under Information, you'll be able to see it as the Product.



Also, can you PM me the License Key to check?

 

[Optimasi]

Edition is

Enterprise Annual i send the PM

 

[VasilisV_3CX]

UPDATE: Restarting Services resolved the issue.