Snom M3 Issues with 3cx

[iainaa]

Hi All,

Was wondering if anyone could help me out with snom m3 issues and 3cx. Here are the results i have with all the firmware on the M3s:

Firmware 1.01 - unattended transfer works, attend transfer doesnt work the caller cant hear you 50% of the time

Firmware 1.07 - unattended transfers works but snom m3s reboot after transfered call is finished !, attended transfer works fine

Firmware 1.11 - unattended transfer works but reboots snom m3s again, attended transfer doesnt work most of the time it calls up a connection error when trying to transfer.

WHY CANT THINGS JUST WORK !!!!!!!!!!!!!!!!!!!!

Thanks in advance.

 

[archie]

iainaa,

If you have problem with transfers - bind it to media server and disable options 'Support replaces' and 'Support re-invite'

 

[N_G]

This matter has been escalated to SNOM support. The issue of phone reboots is not limited to 3CX, its happening with other PBXs as well, including Trixbox and Asterisk.