SOLVED ring all ext?

[killmasta93]

Hi,
I was wondering if what im trying to do is possible?
Right now we have IVR which says which number to dial to get to the right extension. The issue is that sometimes the users dont pick up, which then i put a follow me if that extension does not pick up it goes to reception. I was wondering if its possible when someone calls and they press 0 or don't press no number it would automatic ring on all the extensions? Would that be possible?

Thank you

 

[nareach]

Yes sure, you need to set Ring Strategy to Ring All in Ring Group or Queues.

If you have any problem please let me know.

 

[killmasta93]

Thank you for the reply, so after a while figure it out using the ring strategy thank you again

 

[nareach]

Glad to hear you solve your problem.