Some issues with windows client 16.0.1.81

[kenes]

Hi
we are currently using a paid 64 calls plan with active support from 3cx Platinum Distributors.
the advise was to install the new v16 beta on a windows server (hosted in Azure)
all the clients are using windows client v 16.0.1.81
everything is working OK, beside 2 issues that we did not see in v 15.5:

1. when windows clients is provisioned by double clicking on the attachment in the welcome email, they go to "cti - deskphone" mode and need to manually switch to
softphone mode in order to work. in the BO all the Phone Provisioning of extensions is set to soptphone, but still it goes to deskphone on the windows client.

2. for 90% of the clients we have another strange issue: in a middle of the call one of the employees wants to join another employee to the talk by clicking on conference, after the other employee successfully joins the conference, the one that initiated the conference can only hear but can't talk.
he can talk only after clicking on mute and then clicking on un mute on the windows client.

anyone else have seen this behavior?

Thank you for your help.

 

[pitrickzul]

I personally haven't witnessed this issue but you are using a beta version of 3CX on a production system? There's a reason they are called betas, they tend to have bugs or weird behavior.