Hi All,
I have some strange behavior since a couple of weeks.
My setup is as followed:
Incoming caller -> trunk -> 3cx -> caller menu with 1 / 2 / 3 etc.
So external calls, the inbound rule will go to 82
Connected to 82 caller will get the Digital Receptionist. When the external caller presses 3 it will be forwarded to Ring Group 83
Under group 83 there are the exensions 15,16,18. The ringgroup is configured to "RingAll"
but what happens is that only extension 15 is ringing and not 16 and 18.
Now the funny part is when i with extension 12 for example will call 82 and press 3 then it does ring all underlying extensions
Anybody had something similar and if yes how did you solve this?
Thnx
Martin
I have some strange behavior since a couple of weeks.
My setup is as followed:
Incoming caller -> trunk -> 3cx -> caller menu with 1 / 2 / 3 etc.
So external calls, the inbound rule will go to 82
Connected to 82 caller will get the Digital Receptionist. When the external caller presses 3 it will be forwarded to Ring Group 83
Under group 83 there are the exensions 15,16,18. The ringgroup is configured to "RingAll"
but what happens is that only extension 15 is ringing and not 16 and 18.
Now the funny part is when i with extension 12 for example will call 82 and press 3 then it does ring all underlying extensions
Anybody had something similar and if yes how did you solve this?
Thnx
Martin
