I had six extensions; 2320, 2321, 2322, 2323, 2324, and 2325. Each of these extensions was set up for each user before their 365 accounts were flagged to sync in 3CX's 365 settings. After each of those users were flagged to sync, their extensions disappeared out of 3CX.
Is that by design? It was my assumed understanding that is a users email address was in a built extension and 365 was set to sync that user, it would associate that users 365 credentials with the extension their e-mail was in. It worked that way for me.
Is that by design? It was my assumed understanding that is a users email address was in a built extension and 365 was set to sync that user, it would associate that users 365 credentials with the extension their e-mail was in. It worked that way for me.
