Unsupported TCIV-3+ and 3cx

[EtienneVDWalt]

Good day all,
I need some help to get two-way audio working on my Zenitel intercom. It would not establish a call and after 20 seconds it went to voicemail. I installed 3CX SBC and got it working on a one-way (meaning if I dial the intercom the person on the other side can hear me but there is nothing coming back). But if I call from the intercom I can have a two-way conversation. Does anyone have some advice on this?

 

[JohnS_3CX]

Hi Etienne,

Please note that the device is not supported, so there is no guarantee that it will ever work.
You can read this article here to be informed when using unsupported devices:
https://www.3cx.com/community/threa...-phone-how-can-i-make-it-work-with-3cx.84739/

The only thing I can suggest that may differ slightly from the above article, is that the FQDN should become the registrar, and the SBC IP should become the Proxy.

 

[EtienneVDWalt]

Hi Etienne,

Please note that the device is not supported, so there is no guarantee that it will ever work.
You can read this article here to be informed when using unsupported devices:
https://www.3cx.com/community/threa...-phone-how-can-i-make-it-work-with-3cx.84739/

The only thing I can suggest that may differ slightly from the above article, is that the FQDN should become the registrar, and the SBC IP should become the Proxy.

Good Morning John,

I made it work but appreciate the reply.