Solved Teams Extension disappeared

[CFP]

Hi again Nick,

sorry for so many questions of late, however with all the tweaks i'm trying out ive somehow managed to reconfigure my teams client whereby it no longer shows the ext after the number and calls are declined.

i can't quite understand where i've gone wrong.. i changed the DDI's for the teams room equipment, generated a new user script and ran it (no changes to my account)

then set an outbound rule to change the outbound caller ID (which i've removed) after this test failure.

any ideas or do i just have to give it 24 hours for Teams to catch up with itself?

 

[NickD_3CX]

Hi!

Happy if we can help!

It sounds like something we are investigating right now:
https://www.3cx.com/community/threads/calls-rejected.86449/

Check if the symptoms match, and if you want, give the command a user suggested a try (you might have to upgrade the Teams powershell module though...)

Tell me how it goes.

 

[CFP]

thanks Nick (again), please delete this post.. the other thread has the fix. i've also added a comment in there for clarification and feedback.

 

[NickD_3CX]

I shall leave it open to help divert people that may be searching.

Thanks for the feedback!