Teams Integration - 3CX Extensions

[NAP-LN]

Trialing Teams integration and it seems to be working well.

Is there a way to add an address book for internal extensions to Teams for all users?

 

[Evolute IT]

Not needed... users just call the 3CX extension of who they wanna reach and the linked Teams will ring automatically.

 

[NAP-LN]

Not needed... users just call the 3CX extension of who they wanna reach and the linked Teams will ring automatically.

and how do they find the extension of the person they need to call in the organisation?

 

[Evolute IT]

and how do they find the extension of the person they need to call in the organisation?

The 3CX webclient/apps/internal users list.

 

[NAP-LN]

I"m trying to avoid users having to go between multiple systems\platforms if possible, hence having an address book in Teams