Text Glitch

WRosarioMRNY

Premier Customer
Joined
Jan 4, 2022
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Hey

I have an issue which i have not seen anyone mention just yet.

If I have a mobile number under an extension.
Example 1161 - 555-332-2345

If someone attempts to send a text message to any area code but the same last 7 digitals, it will come up with the name of the extension.

Text 222-332-2345

Comes up as William 1161 instead of the number im texting.

Looks the text still goes thru but it is making it difficult for end user to know who they texted.

Any ideas how to fix this on my end?

Thanks
 
Check your contact mapping digits

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