THANK YOU for the updated end-of-subscription email

[mcbsystems]

A small customer only needs 8SC Standard but was provided with 16SC on a one-year trial. I've been a bit nervous about the coming "downgrade," so I'm particularly grateful to receive this very clearly worded email this morning:

Hi,

You’ve been using 3CX for almost a year now and your subscription is soon coming to an end.

To continue using 3CX with your current license size and feature set, you can renew your subscription here - just login and navigate to "Buy". You can find the renewal prices here.

When renewing, please have the following information handy:
Customer: <name>
License Key: <key>
Purchased: 01/02/19
Expiry: 02/02/20

You only have 7 days until your 3CX Licence expires, so we suggest you do this at your earliest convenience.

However, if you only need 3CX for up to 8 simultaneous calls and the standard feature set is enough for you, then you do not need to do anything - your PBX will be converted to an 8 SC Standard edition, automatically and at no charge.

If you have any questions, you can contact us by filling in our contact form.

Best regards,

The 3CX Team

The only thing left to confuse those of us in the U.S. is the date format: when we see those slashes, we think MM/DD/YY. Could that be shown with month names to avoid ambiguity? "01 Feb 19" instead of "01/02/19".

Thanks very much for this much-improved email.

Regards,

 

[FS_Mathieu]

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