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- Dec 16, 2023
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Product details tab: 18.0 (Build 23)
I wanted to migrate my PBX from a self-hosted to Amazon Lightsail. However, I faced an issue while restoring the backup. The error message said 'The backup version 18.0.9.23 is newer than the PBX version 18.0.9.20'.
The installer available for download from the 3CX Customer Portal is 18.0.9.20.
Do we need to wait for 3CX to release an updated installer on their portal? Or can someone from their support team assist in resolving this?

Please assist.
- FT
I wanted to migrate my PBX from a self-hosted to Amazon Lightsail. However, I faced an issue while restoring the backup. The error message said 'The backup version 18.0.9.23 is newer than the PBX version 18.0.9.20'.
The installer available for download from the 3CX Customer Portal is 18.0.9.20.
Do we need to wait for 3CX to release an updated installer on their portal? Or can someone from their support team assist in resolving this?

Please assist.
- FT