The call log and recordings are not transferred 3CX v18

[Demon8777]

Can you tell me how to transfer the log and records from the backup to the main server?
It doesn't happen automatically.
How
it happened: The connection was disconnected, the backup server automatically switched to operating mode.
The main server was manually switched to standby mode (services stopped)
After 18 hours, I switched back. The main one has started working (services have started). The backup has stopped because backup mode is enabled.
The call log and conversation recordings are not transferred from the backup to the main server.
FQDN managed by 3сх (*.my3cx.ru)

 

[Alphabetic]

You cannot.

You will have to do a backup/restore to get the info.

 

[NicholasP_3CX]

This is why we always recommend archiving the recordings. That way, with the same configuration, both servers would have access to the archived recordings and you would not be missing any recordings.

This can also be done with an external CDR server, where the PBX can be connected to a CDR server and send the call information over to the server so that you always have up to date records.

 

[Demon8777]

If the main PBX has already been working for several days, I cannot make a backup from the backup, I will lose the current records. Can I transfer it manually? I'll restore the conversation recordings, but the call log? How to restore a CDR in the database on the main server from the backup at the time of disconnection