Transfering to Department

[JSCermitech]

Hi,

I am pretty new to 3cx, what I am trying to do is to greet the caller, give him a choice of language, that I did with Menu (I hope it works as input for him), when he selects language I have departments created on 3cx with specific users there that speak the language, I need to start dialing the department one by one based on the accesibility, is there a way to do this?

Thank you for your suggestions.

 

[N_G]

Why do you need a CFD for this? You can then make an IVR menu and then route to the appropriate sales queue.

 

[JSCermitech]

We have more complex things to use it for in the future, we just want this for now.