Transferring call while out of the office

[VDR]

Hi,

3CX version 15.5

Is it possible while out of the office,to transfert calls on a cellular from the cellular not running 3CX client? If so, where can I get the procedure?

Thanks!

 

[eddv123]

Hi VDR,

If I have understood your requirement this should be pretty simple to fufil - you just want the call to transfer to a GSM mobile number (not 3CX Client on IOS or Android).

If this is the case under the extension in question simply go to "Forwarding rules" and set the forwarding method to mobile number based on which status you have set.

In office hours: Available.
Break: Away.
Out of office hours: DND.

You can use this in conjunction with the Auto Switch setting under the extension to adhere to the global or specific office hours.

 

[VDR]

Hi,

Your solution suppose that I'm sitting in front of a computer using 3CX? I mean out of the office, from the cell itself so no accessing 3CX admin.

Thanks!

 

[Saqqara]

What you want to do, is not possible and has nothing to do with 3CX.

When on a cellular call, can you transfer it - answer is probably no

 

[VDR]

Ok this is what I tought! Thanks for your time guys!!!

 

[YiannisH_3CX]

I am a bit confused about this. You want to transfer the calls coming in to 3CX to your cellular phone but without accessing a 3CX client or the 3CX management console?
If so then what eddv123 said might apply to your case but with an additional step. You can have a DID pointing to a digital receptionist. From there you can call the voicemail number, login to your voicemail box and change the status of your extension from there. The set status will be pre-configured to transfer all calls to your cell.

 

[VDR]

Thanks for your reply. It seems not easy for users. I Guess I'll have them to get the 3CX apps installed on their cells in all cases.

 

[YiannisH_3CX]

Thanks for your reply. It seems not easy for users. I Guess I'll have them to get the 3CX apps installed on their cells in all cases.

That would be the easiest way to achieve this