Trying to manage did's via trunk

[WNY-Brian]

My understanding is that with the upgrade to V20 the DiD's are now managed via editing the trunks. However, whenever I click on my primary trunk it kicks me back to team page. I am able to view and edit all the other entries under voice and chat.

Is there another way to get to DiD's?

 

[Evolute IT]

My understanding is that with the upgrade to V20 the DiD's are now managed via editing the trunks. However, whenever I click on my primary trunk it kicks me back to team page. I am able to view and edit all the other entries under voice and chat.

Is there another way to get to DiD's?

Your provider template is probably screwed up so it does that. Either open a support ticket to get 3CX to fix it, or simply go to Reports > Inbound Rules, export that for your reference, then fully recreate the trunk. This will fix this.