Unable to provision Fanvil V64

[Clément - SimpleRezo]

Hi

I'm not able to provision Fanvil V64 (updated with latest firmware).
Extension had been added on 3CX (SMB) with "Direct" connexion.

I have setup DHCP 66 option with provisioning URL. I also tried to enter URL manually...

But nothing works!
I checked provisioning URL: it returns 404, is it normal ?

BR

--
Clément

 

[Alejandro_3CX]

Hi before provisioning, please check that the phone is running the supported firmware listed here

Once done, just delete the phone from the user extension and perform a factory reset in the device. Then try to add it again.

 

[TheodorosG_3CX]

This specific device can be provisioned as router phone as soon as you have the latest 3CX Firmware and follow guidelines.
Remove any DHCP Option 66 and follow steps as per previous reply or guideline.

 

[Clément - SimpleRezo]

As I said in my initial message, device is using latest firmware (2.12.20).

Of course, I have followed the guideline, including "enter the URL manually" (which I think should be detailed in documentation).
I also did factory reset.

I tried @Alejandro_3CX procedure (after removing DHCP66):
- deleted the phone from user extension
- hard reset the phone
- add it again (direct connection)
- enter provisioning manually
Same result.

Request is logged on 3CX:
RPS request for Fanvil (MAC:XXXXXXXXXX) IP Phone of XXX delivered successfully

The only thing I see on the phone (after provisioning) is this:

But the phone is still unprovisionned (default password, no SIP...).

 

[Clément - SimpleRezo]

I made more debug and.... found that rps URL is returning HTTP/403 when made from some ipv4 (...), when always works from ipv6...