Solved Unable to reach my 3CX hosted Instance

Status
Not open for further replies.

Pav Grewal

Customer
Joined
Dec 13, 2021
Messages
9
Reaction score
2
I'm unable to reach my 3CX hosted instance. It was up and working about 30 minutes ago.

my fqdn is https://xxxxxx.ks.3cx.us/
 
Appears online here, try a VPN / another connection maybe?
 
@Pav Grewal I have checked your machine and it seems to be online since you have a Commercial Subscription and its not subject to be stopped due to inactivity.
I have also modified your thread and removed your FQDN as this must not be exposed to public.
Now, there are not any issues with this droplet as i can see, but this can be caused by an uplink or a DNS issue on ISP side.
Can you confirm that all is ok please ?
 
Last edited:
  • Like
Reactions: Evolute IT
@Pav Grewal I have checked your machine and it seems to be online since you have a Commercial Subscription and its not subject to be stopped due to inactivity.
I have also modified your thread and removed your FQDN as this must not be exposed to public.
Now, there are not any issues with this droplet as i can see, but this can be caused by an uplink or a DNS issue on ISP side.
Can you confirm that all is ok please ?
@NikosT_3CX

Yes, Everything looks good now and I'm able to get in without any issues.

Thanks,

Pav
 
  • Like
Reactions: NikosT_3CX
Status
Not open for further replies.

Forum statistics

Threads
111,974
Messages
590,081
Members
164,899
Latest member
mazet