Unable to read data

[kanchana jayathilake]

Hi, im tring to configure my email account.but im getig this error..
Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
How to resolve that??
thank you

 

[Panayiotis_3CX]

Hello @kanchana jayathilake,

Kindly clarify, what email provider are you using?

 

[kanchana jayathilake]

hi,

thanks for the reply.1st i tryd with my company hosted webmail service.then i try to use gmail.this is from gmail.but anyway my server got hardware failure.now we trying to reinstall the backup.same time i have some other problem.shall i post it here or start new thread?

thanks

 

[Panayiotis_3CX]

Hello @kanchana jayathilake,

Please note that when using Gmail, you need to allow less trusted applications from Gmail settings.
Follow this link >> https://www.3cx.com/blog/docs/gmail-mail-server/ for further clarification.

 

[kanchana jayathilake]

hi @ panayiotis_3CX

I have already allowed less trusted applications from gmail.but still no result.my client is about to pissed off..please help me

thanks

 

[kanchana jayathilake]

and i can sent emails from office 365 account without any problem.but i can use that one for this

any suggestions?