Unable to Receive Incoming SMS or MMS Messages

[PHONEFP]

I am currently unable to receive incoming SMS or MMS messages on my Flowroute account. I have followed all the online troubleshooting instructions provided, but the issue persists.

Here are some additional details about my account:

• I am using Flowroute services.
• I have 3 DIDs associated with my account.
• I am on the Free SMB Plan.

Please investigate and resolve this issue as soon as possible. If you require any additional information from my end to assist in troubleshooting, please let me know.

Thank you for your prompt attention to this matter!