Unable to register Extention from Internet

[pschakravarthi]

Hi

my 3CX Server IP details
IP 193.88.201.12
Mask 255.255.255.0
Gate way 193.88.201.10

My DSL Modem IP Details

IP 193.88.201.10
Mask 255.255.255.0

I have static IP
59.xx.131.18

I have opened the following ports in my DSL Modem

5060 UDP/TCP 193.88.201.12
5090 TCP 193.88.201.12
9000-9015 UDP 193.88.201.12

Firewall check is passed.

My Internal Clients are able to register.

 

[radelman]

Hi,

Which version of 3cx are you running? I had a similar problem until I upgraded v 5.1.4393.

 

[pschakravarthi]

Hi

I am using v5.1.4510.0

Please Help me in this regard

Chakravarthi PS

 

[galal202]

HELLO,
FIRST I ADVICE TO UPGRADE TO VERSION 6 OR 7
SECOND WHAT IS YOUR VOIP DEVICE
THIRD WHAT IS YOUR SERVER LOGS AFTER ATTEMPETENT TO CONNECT