CCameron Bronze Partner Advanced Certified Joined Nov 3, 2017 Messages 13 Reaction score 1 Apr 3, 2024 #1 We have user that are indicating that they are not receiving voice message, and I noticed that the Voicemail Service is showing Unregistered. Is rebooting our only option to correct this issue?
We have user that are indicating that they are not receiving voice message, and I noticed that the Voicemail Service is showing Unregistered. Is rebooting our only option to correct this issue?
NikolasA_3CX Staff member Joined Aug 17, 2022 Messages 499 Reaction score 316 Apr 3, 2024 #2 Hi @CCameron If you check the PBX services is there a service that is not running?
CCameron Bronze Partner Advanced Certified Joined Nov 3, 2017 Messages 13 Reaction score 1 Apr 3, 2024 #3 All services were running, after about 45 minutes the voice mail service did register again.
NikolasA_3CX Staff member Joined Aug 17, 2022 Messages 499 Reaction score 316 Apr 3, 2024 #4 We are glad the issue was resolved.
TheodorosG_3CX Staff member 3CX Support Joined Jan 21, 2020 Messages 4,455 Reaction score 1,393 Apr 4, 2024 #5 Although this should not be happening since this is a system extension. If this happen again check whether 3CX services are up and running.
Although this should not be happening since this is a system extension. If this happen again check whether 3CX services are up and running.