Updating 3CX On-Premise Installation

[Cornel]

I recently installed Version 20.0 Update 4 of the 3CX Debian on-premise installation (trial version). I noticed that Update 5 Beta 2 is now available, but in the admin console, I can only see the alpha version of Update 5.

Could you please clarify the following:

1. How can I ensure my system is kept up to date?
2. Do I need to install the alpha version of Update 5 before installing the beta?

Thank you for your assistance!

Best regards,
Cornel

 

[Evolute IT]

You need to install the alpha, then beta1 then beta2. That's how it works.

Otherwise wait for final release and it will show as a direct update.

 

[Cornel]

Thank you for your detailed response and guidance. I followed the steps you outlined, installing the alpha version, then beta 1, and finally beta 2. Everything seems to function well so far, except for the "Secure SID" feature.

When I navigate to the "Secure SID" page, all the options are disabled. Although I can see the checkbox marked and the certificate names displayed, none of the settings are interactive.

Additionally, all my outgoing calls now fail with the following error:
sip:xx.xxx.xx.xx:5061 replied: Request Timeout (408)

For context, I am using Twilio Elastic SIP. Interestingly, if I change the port in the "Voice and Chat" menu -> Twilio trunk -> Server Detail to 5060, the call is successful. However, I am specifically aiming to ensure the calls remain secure.

Is this a change introduced in Update 5, or is it potentially a bug in beta 2?
I’d greatly appreciate any insights or troubleshooting steps you could recommend.