Upgrading from V18 to V20

[tcorson]

I am running into error with the following log message when upgrading to V20 on my Google Cloud hosted instance of PBX:

[SIZE=2]Oct 17 17:35:46 gc-custom-us-east1-2020-11-02-17-27-22-00ga4ovssps6lb07s OSConfigAgent[497]: 2024-10-17T17:35:46.4174-04:00 OSConfigAgent Warning: Error waiting for task (attempt 11 of 10): error fetching Instance IDToken: error getting token from metadata: metadata: GCE metadata "instance/service-accounts/default/identity?audience=osconfig.googleapis.com&format=full" not defined Oct 17 17:39:02 gc-custom-us-east1-2020-11-02-17-27-22-00ga4ovssps6lb07s OSConfigAgent[497]: 2024-10-17T17:39:02.2169-04:00 OSConfigAgent Error policies.go:49: Error running LookupEffectiveGuestPolicies: error getting token from metadata: metadata: GCE metadata "instance/service-accounts/default/identity?audience=osconfig.googleapis.com&format=full" not defined Oct 17 17:39:02 gc-custom-us-east1-2020-11-02-17-27-22-00ga4ovssps6lb07s OSConfigAgent[497]: 2024-10-17T17:39:02.6085-04:00 OSConfigAgent Warning: Error waiting for task (attempt 1 of 10): error fetching Instance IDToken: error getting token from metadata: metadata: GCE metadata "instance/service-accounts/default/identity?audience=osconfig.googleapis.com&format=full" not defined Oct 17 17:39:03 gc-custom-us-east1-2020-11-02-17-27-22-00ga4ovssps6lb07s OSConfigAgent[497]: 2024-10-17T17:39:03.6100-04:00 OSConfigAgent Warning: Error waiting for task (attempt 2 of 10): error fetching Instance IDToken: error getting token from metadata: metadata: GCE metadata "instance/service-accounts/default/identity?audience=osconfig.googleapis.com&format=full" not defined Oct 17 17:39:07 gc-custom-us-east1-2020-11-02-17-27-22-00ga4ovssps6lb07s OSConfigAgent[497]: 2024-10-17T17:39:07.6118-04:00 OSConfigAgent Warning: Error waiting for task (attempt 3 of 10): error fetching Instance IDToken: error getting token from metadata: metadata: GCE metadata "instance/service-accounts/default/identity?audience=osconfig.googleapis.com&format=full" not defined Oct 17 17:39:07 gc-custom-us-east1-2020-11-02-17-27-22-00ga4ovssps6lb07s OSConfigAgent[497]: 2024-10-17T17:39:07.9711-04:00 OSConfigAgent Error inventory.go:77: Error reporting inventory checksum: error getting token from metadata: metadata: GCE metadata "instance/service-accounts/default/identity?audience=osconfig.googleapis.com&format=full" not defined Oct 17 17:39:16 gc-custom-us-east1-2020-11-02-17-27-22-00ga4ovssps6lb07s OSConfigAgent[497]: 2024-10-17T17:39:16.6139-04:00 OSConfigAgent Warning: Error waiting for task (attempt 4 of 10): error fetching Instance IDToken: error getting token from metadata: metadata: GCE metadata "instance/service-accounts/default/identity?audience=osconfig.googleapis.com&format=full" not defined Oct 17 17:39:35 gc-custom-us-east1-2020-11-02-17-27-22-00ga4ovssps6lb07s OSConfigAgent[497]: 2024-10-17T17:39:35.6156-04:00 OSConfigAgent Warning: Error waiting for task (attempt 5 of 10): error fetching Instance IDToken: error getting token from metadata: metadata: GCE metadata "instance/service-accounts/default/identity?audience=osconfig.googleapis.com&format=full" not defined Oct 17 17:40:04 gc-custom-us-east1-2020-11-02-17-27-22-00ga4ovssps6lb07s OSConfigAgent[497]: 2024-10-17T17:40:04.6170-04:00 OSConfigAgent Warning: Error waiting for task (attempt 6 of 10): error fetching Instance IDToken: error getting token from metadata: metadata: GCE metadata "instance/service-accounts/default/identity?audience=osconfig.googleapis.com&format=full" not defined Oct 17 17:40:42 gc-custom-us-east1-2020-11-02-17-27-22-00ga4ovssps6lb07s OSConfigAgent[497]: 2024-10-17T17:40:42.6189-04:00 OSConfigAgent Warning: Error waiting for task (attempt 7 of 10): error fetching Instance IDToken: error getting token from metadata: metadata: GCE metadata "instance/service-accounts/default/identity?audience=osconfig.googleapis.com&format=full" not defined Oct 17 17:41:34 gc-custom-us-east1-2020-11-02-17-27-22-00ga4ovssps6lb07s OSConfigAgent[497]: 2024-10-17T17:41:34.6211-04:00 OSConfigAgent Warning: Error waiting for task (attempt 8 of 10): error fetching Instance IDToken: error getting token from metadata: metadata: GCE metadata "instance/service-accounts/default/identity?audience=osconfig.googleapis.com&format=full" not defined Oct 17 17:42:43 gc-custom-us-east1-2020-11-02-17-27-22-00ga4ovssps6lb07s OSConfigAgent[497]: 2024-10-17T17:42:43.6234-04:00 OSConfigAgent Warning: Error waiting for task (attempt 9 of 10): error fetching Instance IDToken: error getting token from metadata: metadata: GCE metadata "instance/service-accounts/default/identity?audience=osconfig.googleapis.com&format=full" not defined Oct 17 17:44:04 gc-custom-us-east1-2020-11-02-17-27-22-00ga4ovssps6lb07s OSConfigAgent[497]: 2024-10-17T17:44:04.6249-04:00 OSConfigAgent Warning: Error waiting for task (attempt 10 of 10): error fetching Instance IDToken: error getting token from metadata: metadata: GCE metadata "instance/service-accounts/default/identity?audience=osconfig.googleapis.com&format=full" not defined Oct 17 17:45:01 gc-custom-us-east1-2020-11-02-17-27-22-00ga4ovssps6lb07s CRON[25155]: (root) CMD (command -v debian-sa1 > /dev/null && debian-sa1 1 1) Oct 17 17:45:50 gc-custom-us-east1-2020-11-02-17-27-22-00ga4ovssps6lb07s OSConfigAgent[497]: 2024-10-17T17:45:50.6266-04:00 OSConfigAgent Warning: Error waiting for task (attempt 11 of 10): error fetching Instance IDToken: error getting token from metadata: metadata: GCE metadata "instance/service-accounts/default/identity?audience=osconfig.googleapis.com&format=full" not defined[/SIZE]

Noticed there was someone else who had a similar issue upgrading from V16 to V18 in this thread: https://www.3cx.com/community/threads/upgrading-from-v16-to-v18-gcloud.83269/

Any idea what source list needed to be removed in order to resolve this issue? Thread was closed years ago and not much detail was provided.
Thanks in advance.

 

[NikosT_3CX]

The main issue in your case is the below errors.
I would recommend taking your latest backup, spinning up a new machine, and then restoring your backup during installation.
Our Marketplace Images on Google are on v20.
Since this is in Google, you may re-allocate the same public IP to the new v20 PBX.



Ign:1 http://deb.debian.org/debian buster-backports InRelease
Err:2 http://deb.debian.org/debian buster-backports Release
404 Not Found [IP: 151.101.54.132 80]
Err:4 http://packages.cloud.google.com/apt cloud-sdk-buster InRelease
The following signatures couldn't be verified because the public key is not available: NO_PUBKEY C0BA5CE6DC6315A3
Err:6 http://packages.cloud.google.com/apt google-compute-engine-buster-stable InRelease
The following signatures couldn't be verified because the public key is not available: NO_PUBKEY C0BA5CE6DC6315A3
Err:8 http://packages.cloud.google.com/apt google-cloud-packages-archive-keyring-buster InRelease
The following signatures couldn't be verified because the public key is not available: NO_PUBKEY C0BA5CE6DC6315A3
Reading package lists...
E: The repository 'http://deb.debian.org/debian buster-backports Release' no longer has a Release file.
W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: http://packages.cloud.google.com/apt cloud-sdk-buster InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY C0BA5CE6DC6315A3
W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: http://packages.cloud.google.com/apt google-compute-engine-buster-stable InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY C0BA5CE6DC6315A3
W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: http://packages.cloud.google.com/apt google-cloud-packages-archive-keyring-buster InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY C0BA5CE6DC6315A3
/tmp/update.sh: line 55: jq: command not found

 

[tcorson]

Thanks Nikos. Trying to avoid that if i can. I'm not getting these errors as I have included above. I updated the backports repo and installed jq so that isn't an issue. Is there any information on what repos were removed from the included link? I feel my issue is the same/similar