User office hours not working as expected

[eclipse6]

We are trying to config user specific office hours to have an extension leave and re-join the call queues on specific times during the day without any interaction from the client.

Will setting user specific office hours achieve this?

 

[Alejandro_3CX]

We are trying to config user specific office hours to have an extension leave and re-join the call queues on specific times during the day without any interaction from the client.

Will setting user specific office hours achieve this?

You can specify custom office hours in the user extension under the schedule tab, there enable the parameter auto switch status, so the user can login and logout automatically in the queue based on the office hours.