V20 can't reach fqdn from outside after upgrade

MM1969

Premier Customer
Advanced Certified
Joined
Jul 19, 2023
Messages
68
Reaction score
15
i had a 3cx with version 18, i use to access via the ip address. cell phone app use to work so i am assuming the fqdn worked before upgrade. after upgrade i can not connect to the fqdn from outside. i have tried reloading the server with a fresh copy of v20 and restoring the database. if i ping the fqdn it pings the right ip address. split dns is working i can access it from inside via the fqdn. the cell phone app will not connect and go green on connection. it is grayed out and i cant listen to recordings or anything.
 
Is this related to this post as well?
 

Forum statistics

Threads
111,955
Messages
589,926
Members
164,856
Latest member
Luca Christiansen