V20 - Detailed Log of Incoming and Outgoing Calls by SIP Trunk

[Fredy Martínez Cubillos]

It is regularly desired by certain types of clients, mainly in Call Centers, to obtain a detailed report of the calls made and received by trunk (this when they also have multiple providers), similar to the detailed report of calls. In its traceability, it is desired to identify some aspects based on the trunk, such as call volume, schedules, times, drops, among others.

I appreciate your kind attention and support, since at the moment the only alternative provided is the use of the CDR and it is not possible to obtain in a simple way what is required.