We have a very peculiar issue right now. We deployed a new 3CX install and set up one extension as the Voicemail for all routes going to voicemail. For testing, I set a DID directly to the voicemail of the extension. When I call, it plays the standard instructions and a beep, once I press # it says "Thank you and goodbye". No voicemail is saved.
When I call the voicemail internally via another phone, after pressing # it offers options like replay, delete and save. It works flawlessly in that case. I have not been able to figure out what is causing this issue and how to fix it. Does anyone have a clue what might be going wrong here?
When I call the voicemail internally via another phone, after pressing # it offers options like replay, delete and save. It works flawlessly in that case. I have not been able to figure out what is causing this issue and how to fix it. Does anyone have a clue what might be going wrong here?
