VOIP Innovations Trunks

[jprouty]

I am trying to setup my voip innovations trunks
I know the template has been removed.

I have tried multiple settings for the source and settings based on the documents for VOIP innovations

09/03/2020 2:47:15 PM - L:225.4[Extn:588] got Terminated Recv 487/INVITE from 127.0.0.1:5063 tid=7d3ca0464429a34b Call-ID=-VFF5_95ulqkYCbIYqOJTQ..: SIP/2.0 487 Request Terminated Via: SIP/2.0/UDP 127.0.0.1:5060;branch=z9hG4bK-524287-1---7d3ca0464429a34b;rport=5060 To: <sip:[email protected]>;tag=6a3b9c59 From: <sip:[email protected]:5060;nf=e>;tag=7de69f25 Call-ID: -VFF5_95ulqkYCbIYqOJTQ.. CSeq: 1 INVITE User-Agent: 3CX WebRTC proxy Content-Length: 0

09/03/2020 2:47:15 PM - Terminated from <sip:[email protected]>;tag=6a3b9c59 to <sip:[email protected]:5060;nf=e>;tag=7de69f25; reason: Error

09/03/2020 2:47:15 PM - L:225.4[Extn:588] got Failure: Failure Recv 487/INVITE from 127.0.0.1:5063 tid=7d3ca0464429a34b Call-ID=-VFF5_95ulqkYCbIYqOJTQ..: SIP/2.0 487 Request Terminated Via: SIP/2.0/UDP 127.0.0.1:5060;branch=z9hG4bK-524287-1---7d3ca0464429a34b;rport=5060 To: <sip:[email protected]>;tag=6a3b9c59 From: <sip:[email protected]:5060;nf=e>;tag=7de69f25 Call-ID: -VFF5_95ulqkYCbIYqOJTQ.. CSeq: 1 INVITE User-Agent: 3CX WebRTC proxy Content-Length: 0

Any solutions for VOIP Innovations on 3cx.

 

[craigreilly]

What does Voip Innovations say their system is reporting when you try and connect?
Or - is it connecting but not taking calls or making calls?

You do not specifically say the issue.

 

[jprouty]

VOIP innovations said they did not see any responses to the sip invite

 

[leejor]

The only IP I see in the logs you posted is the local host ( 127.0.0.1 ), So, either there are additional logs involving trunk calls, or your trunk settings are not even allowing call attempts to the provider.

 

[AWS2P]

5060 is open ?

 

[jprouty]

Yes port 5060 is open I have another sip trunk with a different provider that works just fine

 

[jprouty]

09/04/2020 9:39:32 AM - Leg L:308.1[Line:10004<<13038862103] is terminated: Cause: BYE from local

09/04/2020 9:39:32 AM - L:308.1[Line:10004<<13038862103] got Terminated Send Req BYE from 0.0.0.0:0 tid=192d9b316f383a46 [email protected]: BYE sip:[email protected]:5060 SIP/2.0 Via: SIP/2.0/ ;branch=z9hG4bK-524287-1---192d9b316f383a46;rport Max-Forwards: 70 Route: <sip:[email protected]:5060;lr;transport=udp> Contact: <sip:[email protected]:5060> To: "PROUTY JASON " <sip:[email protected]>;tag=sansay386327684rdb4988 From: <sip:[email protected]>;tag=21a35850 Call-ID: [email protected] CSeq: 2 BYE User-Agent: 3CXPhoneSystem 16.0.6.641 (641) Content-Length: 0

09/04/2020 9:39:32 AM - Terminated from "PROUTY JASON " <sip:[email protected]>;tag=sansay386327684rdb4988 to <sip:[email protected]>;tag=21a35850; reason: LocalBye

 

[jprouty]

my extension rings then instantly drops

 

[leejor]

Have you tried this scenario with other destinations (extensions, IVR, Ring groups), on the PBX, to eliminate that extension as part of the issue?

Did you see the settings in this thread?
https://www.3cx.com/community/threads/voip-innovations-how-to-setup.59411/

And the last post here...
https://www.3cx.com/community/threads/voip-innovations-sip-trunk-missing.69439/

 

[jprouty]

I have the inbound rules set
I have tried new extensions and different phone Grandstream 1760W

 

[jprouty]

 

[jprouty]

 

[jprouty]

 

[jprouty]

 

[jprouty]

Log files attached

 

[jprouty]

pcap attached