Solved Web Client stopped working around 2:30pm CST

[jpercival]

Is anyone else experiencing any sudden issues accessing their web client today? We're using a 3cx.us address that is forwarded and it all went down in the middle of the day today out of nowhere. All calls (internal and external) work without issue. We can still access it locally when typing in the local server name, but our 100+ employees don't have that information.

We've read about a couple other wonky DNS issues worldwide today but are trying to figure out if something happed on our end or if we just need to wait it out.

 

[VasilisV_3CX]

Hi @jpercival,

There is no known issue that we're experiencing at this time. Has this issue resolved itself by now?

 

[jpercival]

We had to restart a network appliance after business hours to resolve the issue. It was pretty odd that no other services were affected company-wide to be honest, but we're all up and running.

 

[VasilisV_3CX]

Glad to hear it @jpercival, feel free to open a new thread if you require any further assistance or information - or if this happens again!