WebMeeting 404 Error

[RussRiopelle]

Getting this when I click on WebMeeting in the Web Client. Same for entire company.

 

[Geoffrey Ghesquiere]

+1

 

[Geoffrey Ghesquiere]

it's changed

 

[Geoffrey Ghesquiere]

it's okay

 

[yonny]

Seems to be back to functional in Tacoma, Wa.

 

[LeonidasG_3CX]

Hi everyone,

Yesterday from 20:45 - 22:00 GMT+2 we experienced unexpected downtime when our WebMeeting Director proxy services which authenticate WebMeeting customers before directing them to their respective WebMeeting Zone Portal & MCUs.

The Director service running on GAE detected a health issue and tried to automatically fix itself but due to very unexpected circumstances was unable to do so. After manual intervention by our team/s the issue was resolved.

The fault cause was identified and has been temporarily addressed. A full review of the cause is pending once our teams reconvene soon.

We apologize for the inconvenience during this downtime. We do our best to try to provide the best user experience with WebMeeting and keep everyone happy but failed in this instance. As with all mistakes, we've learned from this one and will ensure not to repeat it.