Webmeeting audio issues

[rgruber]

All, Just a quick question if anyone else is experiencing any issue with 3CX webmeeting and audio bridge? I have had several meetings where if you have people calling in from computer and calling into the audio bridge at the same time, lots of static. If you move everyone to calling from computer, no static. If you move to the audio bridge, it seems to be fine too. Regular phone calls seem to be fine, firewall checker comes back clean. Not sure where to look for webmeeting problems? Thanks

PBX 16.0.7.1078
PBX Windows Server 2019
Clients are using MS Edge Chromium/Chrome/Firefox
Calling from cell phone

 

[N_G]

We will look into this but in v18 this whole audio bridge will be redesigneed as the portal and bridge will run locally in your installation so its likely to be improve massively by default

 

[rgruber]

Thanks Nick, Is the beta coming out soon? Really interested in getting 18 installed. Again, love the product and looking forward to continued success.

 

[VasilisV_3CX]

Hi @rgruber,

There's no specific ETA set yet, but it will definitely be announced on our blog when it is released.

If you would like to get hold of v18's tech preview (alpha), you can download it here.

Glad you're loving the product!

 

[giwm]

@rgruber I've posted on this topic as well, as it's easily the biggest shortcoming of 3CX compared to any other video conferencing platform. I say this so you know you're not alone. I also am happy to hear 3CX acknowledge the issue finally.

 

[rgruber]

Thanks giwm