Good morning,
I have a customer who uses Click2Meet one-on-one. He likes new callers to wait, like in a queue, until he is ready to take the next caller. But people are kicked off in 5 to 10 seconds if he doesn't answer the call.
I configured a Click2Meet on a Queue, but then the 2nd call does not get signaled to the agent. And also not after the first meeting is ended. Basically the caller is still waiting but the agent cannot find him.
Any ideas how to make this work? What am I missing?
Warmly,
Frank
I have a customer who uses Click2Meet one-on-one. He likes new callers to wait, like in a queue, until he is ready to take the next caller. But people are kicked off in 5 to 10 seconds if he doesn't answer the call.
I configured a Click2Meet on a Queue, but then the 2nd call does not get signaled to the agent. And also not after the first meeting is ended. Basically the caller is still waiting but the agent cannot find him.
Any ideas how to make this work? What am I missing?
Warmly,
Frank
