What does the [V] mean in the caller list?

[C.C.I]

Occasionally we see a caller number prefixed with [V] but don't understand what it means or when/why it's added? It doesn't happen every time and we do not have any prefix rules set up.

 

[Stephen Quam]

This is from your sip trunk provider. This means that it passed STIR/SHAKEN validation. It is similar to the caller verified on some newer cell phones.

 

[VasilisV_3CX]

Hi @C.C.I,

@Stephen Quam is spot on. This means that your the incoming call has been validated. You can contact your provider to see what they can do but it's not a bad thing to have in my opinion.