- Joined
- Nov 9, 2017
- Messages
- 128
- Reaction score
- 50
- Start conversation using message patterns
We know that it is not an intention of 3CX solution to give this features and we know about wpp rules, but for a lot of customers this feature is essential.
- Chatbots
After whatsapp integration, 3CX started a figth with omnichannel applications, and without this feature we are loosing this figth.
- Chat reports
It's important for a commercial group to know what their employees are talking with customers, so this is crucial for a business management.
We would appreciate if 3CX can put it's vision about these features. If is not a 3CX intention to improve this integration,
We know that it is not an intention of 3CX solution to give this features and we know about wpp rules, but for a lot of customers this feature is essential.
- Chatbots
After whatsapp integration, 3CX started a figth with omnichannel applications, and without this feature we are loosing this figth.
- Chat reports
It's important for a commercial group to know what their employees are talking with customers, so this is crucial for a business management.
We would appreciate if 3CX can put it's vision about these features. If is not a 3CX intention to improve this integration,
Upvote
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