Solved WhatsApp Integration: Meta Token too long

[Afsmann]

To all Experts
I have connected my 3CX V20 with whatApp. I can receive messages but not send them. The following error:
Failed to send message(s) to the provider 'whatsapp' from '+491xxxx' to '+491xxxxx'. Exception: {“error”:{“message”: “Bad signature”, “type”: “OAuthException”, “code”:190, “fbtrace_id”: “ANdJBkifPKAuG63RqgNmZac”}}
Appears as an error in the admin interface.
I noticed that the meta token is much too long, it does not fit into the Access token field of 3CX. some characters are cut off. Is there a way to save the token differently, e.g. config file? I have a local Debian installation.
Many thanks for all answers. I think this affects other users too!
Axel Seutemann

 

[Afsmann]

So I have solved the issue: Meta generates a key as a link. Simply copying it, as described in the instructions, does not work. You have to copy the key into an editor and cut out the actual key.
Some keys will still not work, but after 2-3 attempts it will do. It is important to always delete the old key in Meta beforehand. Axel S

 

[TheodorosG_3CX]

Glad to know this is resolved