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- Aug 3, 2024
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I am running the latest 3CX Windows App v20.0.491 and the latest Yealink USB Connection software.
My headset it WH63 with latest FW.
https://www.3cx.com/blog/releases/yealink-headset-integration-beta/
According to this post, the headset is supported but I can't select anything in the 3CX app Integration > Headset dropdown. In the Yealink USB connection app under Softphone settings > 3CX > it says "No Connection"
I've restarted everything and toggled every setting in Yealink and 3CX apps. Tried different USB ports. I can make calls just fine so the headset works.
What am I missing?
My headset it WH63 with latest FW.
https://www.3cx.com/blog/releases/yealink-headset-integration-beta/
According to this post, the headset is supported but I can't select anything in the 3CX app Integration > Headset dropdown. In the Yealink USB connection app under Softphone settings > 3CX > it says "No Connection"
I've restarted everything and toggled every setting in Yealink and 3CX apps. Tried different USB ports. I can make calls just fine so the headset works.
What am I missing?