Yealink Multicast Paging - T43U

andrew.k

Titanium Partner
Advanced Certified
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Hi all,


I'm deploying multicast paging on Yealink T43U phones using 3CX, and I’ve run into a problem that I can’t seem to resolve.



The Situation​

  • If I manually configure multicast paging through the Yealink Web UI, everything works perfectly:

    1747415294243.png

    1747415480587.png


    • The phones send and receive multicast pages
    • Paging functions persist and behave correctly
  • But this approach requires me to manually configure every phone, and of course:
    • On reboot or factory reset, the phones lose all multicast settings
    • This isn’t sustainable across a large deployment


    • The Problem​


      When I take the exact same working multicast paging settings and hardcode them into the 3CX provisioning template, the phone provisions successfully, but multicast paging no longer works.


      Why does manually entering multicast settings through the Web UI work, but provisioning those same values via template fails ?

      Here’s what I’m hardcoding in the template:


    • # Multicast Paging Configuration
      features.multicast_enable = 1
      features.accept_paging.enable = 1
      features.send_paging.enable = 1
      multicast.codec = G711U
      multicast.receive_priority.enable = 1
      multicast.receive_priority.priority = 10
      multicast.listen_address.1.label = Paging Group
      multicast.listen_address.1.ip_address = 224.0.0.100:6000
      multicast.listen_address.1.channel = 1
      multicast.receive.ignore_dnd.priority = 0
      multicast.receive.use_speaker = 1

      I also configure the line key as follows:

    • linekey.1.extension = 1
      linekey.1.label = Paging Group
      linekey.1.line = 1
      linekey.1.type = 24
      linekey.1.value = 224.0.0.100:6000


      here is the 3cx config for the multicast :
      1747415555007.png
Any help or insight would be much appreciated.

Thanks in advance,
 
If it helps, here is a sample of a template I have used for multicast on Yealink T42G/T46G/T48G. It reassigns a key on the bottom row of the display to show the paging group list. Assuming the same codes apply to the T43U, I think you may need to fix the codec assignment.

multicast.codec = PCMU
multicast.receive_priority.enable = 0
multicast.receive_priority.priority = 0
multicast.paging_address.1.ip_address = 239.0.0.1:1001
multicast.paging_address.2.ip_address = 239.0.0.1:1002
multicast.paging_address.3.ip_address = 239.0.0.1:1003
multicast.paging_address.4.ip_address = 239.0.0.1:1004
multicast.paging_address.1.label = Page All
multicast.paging_address.2.label = Zone 1
multicast.paging_address.3.label = Zone 2
multicast.paging_address.4.label = Zone 3
programablekey.3.type = 66
# programablekey.3.value =
# programablekey.3.label =
# Multicast listeners (uncomment to apply zone assignment)
multicast.listen_address.1.ip_address = 239.0.0.1:1001
multicast.listen_address.1.label = Page All
multicast.listen_address.2.ip_address = 239.0.0.1:1002
multicast.listen_address.2.label = Zone 1
# multicast.listen_address.3.ip_address = 239.0.0.1:1003
# multicast.listen_address.3.label = Zone 2
# multicast.listen_address.4.ip_address = 239.0.0.1:1004
# multicast.listen_address.4.label = Zone 3
 

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