Subject: Yealink T34W Not Provisioning via 3CX SBC (Windows) - Manual Config Works
Hi,
I am having an issue with automatically provisioning two Yealink T34W phones through a 3CX SMB Free. My two Yealink AX83H phones provision automatically without any issues, but the T34W models do not.
To get them partially working, I had to manually enter the provisioning URL and settings on each T34W phone using the information from the "IP Phone" tab in the 3CX management console. The configuration files are being generated on the 3CX server and are recreated every time I restart the phones, but the phones themselves do not apply the configuration automatically. The provisioning process seems to fail.
My Setup:
Phone Details (T34W):
Steps Already Taken:
The Problem:
After manually entering the provisioning URL and clicking "Auto Provision" and manually rebooting the phone, the T34W does successfully fetch but doesn’t and apply its configuration from the SBC.
Request for Help:
Has anyone successfully provisioned a Yealink T34W via a 3CX SBC? Could you please advise on:
Thank you in advance for your assistance.
Best regards,
Nuno Vilhena Santos
Hi,
I am having an issue with automatically provisioning two Yealink T34W phones through a 3CX SMB Free. My two Yealink AX83H phones provision automatically without any issues, but the T34W models do not.
To get them partially working, I had to manually enter the provisioning URL and settings on each T34W phone using the information from the "IP Phone" tab in the 3CX management console. The configuration files are being generated on the 3CX server and are recreated every time I restart the phones, but the phones themselves do not apply the configuration automatically. The provisioning process seems to fail.
My Setup:
- 3CX Version: (v20)
- 3CX Hosting: 3CX Hosted
- SBC: 3CX SBC on a Windows PC.
- SBC Local IP Address: 192.168.31.10
- Network: The phones and the SBC are on the same LAN subnet (192.168.31.0/24).
Phone Details (T34W):
- Phone Model: Yealink T34W
- Firmware Version: 124.87.0.15
- Hardware Version: 171.0.0.32.0.0.0
- IP Assignment: DHCP (from local router), assigning static IP via DHCP using the MAC address.
- Phone IP Addresses: 192.168.31.30 and 192.168.31.40 .
- Gateway/DNS: 192.168.31.1
Steps Already Taken:
- SBC Status: The SBC is online and connected to the PBX. It works perfectly for the Yealink AX83H models.
- Network Connectivity: There are no firewalls blocking traffic between the phones (192.168.31.30/40) and the SBC (192.168.31.10) on ports 5060/5061.
The Problem:
After manually entering the provisioning URL and clicking "Auto Provision" and manually rebooting the phone, the T34W does successfully fetch but doesn’t and apply its configuration from the SBC.
Request for Help:
Has anyone successfully provisioned a Yealink T34W via a 3CX SBC? Could you please advise on:
- The officially supported/recommended firmware version for the T34W?
- Any specific steps needed for this model that differ from other Yealink phones?
- How to debug the provisioning request from the phone to the SBC? Any key log files to check on the SBC machine?
Thank you in advance for your assistance.
Best regards,
Nuno Vilhena Santos
