Yealink T49G always show as UNPROVISIONED

[dOPELELE]

i am trying to set up some phones and i have 2 T49G, which i tried to provision with the template from 888 and the T48 template, both with the same result.
i add the phone to a extension, enter the mac adress, go to the phones interface, enter the provision link and userid + pw, the phone reboots and works fine but in my 3cx management console it still shows up as unprovisioned.
i have some t41s aswell and have no problem at all.

best regards

 

[YiannisH_3CX]

Hello @dOPELELE

Why does it come as a surprise that a non supported device provisioned with a template for a different phone shows unprovisioned in the management console?
If this configuration actually works i think you should be very happy.

T41s phones are supported so no surprise there.

 

[dOPELELE]

thank your for your sarcastic answer.
i am aware that this phone is not supported, i just wanted to state which options i already tested.
so is there any why i can provision this phone?

 

[YiannisH_3CX]

Apologies if my reply sounded sarcastic as that was not the intention. Let me rephrase by saying that if the phone is not part of the supported devices as listed here then it will not appear as provisioned.
I believe that the fact it actually works with any template is a success.

 

[techdummy]

Hi @dOPELELE
Simple answer. Unsupported phones will always show as "UNPROVISIONED" no matter how you register it. So, no there is nothing we can do about it.
Cheers!